If you find an incentive or offer that appeal to you, you need to know how to redeem it. This can often be more difficult than you might expect and there are some sites that require you to enter coupon codes in their cashier section. Other sites will use free online casino bonus codes that you have to email to their customer services department to claim your bonus. There are also offers that are automatically added to your account unless you specifically state that you don't want to claim the promotion. Most of the time, the method of redemption will relate to the casino software that is being used and we have information on these further down.
Automatic Credits - Most online casino bonuses are automatically added to your account. Whether it's added right after the first deposit or an instant free no deposit bonus that is added to your account once you complete the registration process. There are terms and conditions attached to every promotion, so if you don't want to adhere to these, you need to contact the customer support team to advise them that you do not want the automatic free credits deposited into your account. It's important that you read the terms, specifically the wager requirements and max withdrawal limits. We've responded to many unfortunate players that have redeemed a no deposit code and won a sizable jackpot only to be limited by a maximum withdrawal limited of much less (not more than a couple hundred dollars). Please do yourself a favour and read the terms before automatically redeeming a casino bonus.
Coupon Codes (via casino cashier) If the site you are playing at has coupon codes that have to be used to redeem any of their special offers, you need to be aware of the fact that these codes must be entered into the cashier section before you make your deposit. Failure to enter the coupon code prior to making your deposit will mean you can't redeem the offer. This is really important for all new players to note especially when it comes to welcome packages because you can lose out on a lot of free casino cash this way.
Bonus Codes (via live support) There are times when promo offers have to be claimed via email, toll-free phone or live chat and when this happens, players have to provide the free casino voucher code to the customer support representative who will then credit the free cash or free spins to the account. Unless it's a no deposit offer, you will normally have to make a deposit before the credits will appear in the account. Be sure to read the terms and conditions though to make sure of the time frame.
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