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Smart Live Casino

Smartlive Casino

Below you will find a list of all the Smartlive Casino bonuses - offered to new players. The right side offers a casino overview (click to scroll through the images).

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By: Russell Potvin

Smart Live Casino is exactly what it sounds like, a casino that is live and works on your smart TV. It is brought to you by Smart Live Gaming and was established back in 2007 in the UK. It is one of the fastest growing live interactive gambling establishments in Europe and they have the best online gaming options including an exclusive live dealer casino. They also have normal online gambling which is powered by NetEnt, Betsoft and Microgaming and a mobile platform.

SmartLive broadcasts on the TV and it was the first big Smart TV Casino and the first to bring gambling apps to the Apple Store. Players from Canada can enjoy all that they have to offer, but it is worth noting that the company has not experienced that much growth in Canada and they haven't introduced software that will allow them to accept wagers in CAD.

While this brand does accept players from Canada and it does have a unique product, it does not cater very well to Canadian players and there have been a number of unresolved complaints over the years. These complaints stem from long or unresolved disputes with customer service to non-payment issues. We'd recommend that our visitors proceed with caution if you choose to play for real money.

Smart Live Bonus and Promotions

New players will really enjoy the Smart Live bonus which includes free spins, a no deposit bonus and a match deposit on your first two deposits. All new players who sign up for an account will get a 10 free spins no deposit bonus on the Starburst slots game. They also receive 150% up to $300 on their first deposit. They also get a 100% bonus up to $200 on the second deposit using the bonus code MATCH100 which they must redeem via customer service. There are wagering requirements that players must adhere to. With the free spins all winnings must be wagered 30 times before becoming eligible for a withdrawal. The wagering requirements on the deposit bonuses are 20 times (b+d). There are different percentage game contributions so it is a good idea to check these out before you start betting.

There are additional promos and special offers that regular players can avail of and these include the Slot of the Day promo where players get up to 50 free spins when they play the featured slot game of the day. There is also Mega Bonus Wednesday where players receive a 100% offer taht they can use on any casino or live casino game. Finally there is a Neteller deal that can see you getting up to $200 if you fund your account using this payment method. Full details of all these offers can be found on the website including terms and conditions.

Smart Live Software and Mobile Casino

Owned by the Smart Gaming Group, this gambling site runs on proprietary software as well as offering games from a number of top software providers including NetEnt, Ongame Poker, Finsoft, Microgaming, and Betsoft. They are probably best know for their live dealer games which are televised in real time and include blackjack and roulette that can be found on Sky channel 863. Using all this technology they bring the ultimate casino experience to players around the world. The live dealer games are streamed from private studios in London and are available via PC, Mac, Mobile and TV. The casino is available in download, flash/instant play and moible and there are dedicated apps available on the Apple and Android stores.

There are so many great games to choose from including slots, blackjack, roulette, video poker, tournaments and more. The Vegas 3D tab on the website is where you will find all the latest 3D slots from Betsoft as well as some of the most popular NetEnt titles. In total there are over 250 great games to choose from.

In 2014 the Europe Live Casino powered by Microgaming was added and Vegas Live Games powered by Xpro Gaming was added in early 2015 to enhance the overall offering of this site. The primary language is English at the live dealer tables. The blackjack offered doesn't have side bets which is a bit disappointing and it uses European rules. The cards are burnt at the beginning of each hand too which can be quite annoying. The cards used are also really big and look strange. The dealers aren't very chatty either.

The software for the overall site is available in four languages; English, Dutch, Turkish and Japanese. French is not supported which is bad news for Canadian players.

Banking and Support Options

As already mentioned, CAD are not supported nor is Instadebit for deposits. The usual banking options are available such as bank transfer, MasterCard, Visa, Ukash, Skrill, Neteller and more. The maximum amount that you can withdraw is 5000 EUR per transaction. The currencies available are British Pounds Sterling, Euro, and US dollars.

Customer support is available 24/7 and is available in various languages including English, Dutch, Japanese and Turkish. Support is available via live chat, free telephone in the UK, so again not great for Canadian players, email and post.

Our Smart Live Casino Recommendation

We know that the Smart Live bonus is great and you not only get free spins but a no deposit bonus too. There is a bonus code required to claim on your second deposit and this has to be done through the support team. The wagering requirements are low too. This all sounds great except for the fact that Canadian players are not well catered for. You can't play in CAD and there are quite a number of complaints about this site too. These usually relate to withdrawal delays and non-payment of winnings. There are a number of unresolved complaints that you can read about online that include the non-payment of slots winnings and another where someone has complained that their winnings were removed from their account.

The complaints are there and we recommend that you take caution and do some additional research before you play at this site.

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